Dimensions & Surcharges

Shipping Terms and Customer Responsibility

When using JensonBikeShipping.com, it is the customer’s responsibility to ensure that all shipment information provided is complete and accurate.

This includes, but is not limited to:

  - Recipient shipping address

  - Contact details

  - Package dimensions and weight

Failure to provide accurate information may result in additional charges imposed by our shipping partners (e.g., UPS). These may include, but are not limited to:

  - Address correction fees

  - Rerouting surcharges

  - Dimensional weight adjustments and surcharges

  - Other charges resulting from data discrepancies

By using our services, you agree that we may charge your provided payment method for any additional fees or costs incurred by us as a result of incorrect or incomplete information submitted by you. Jenson Bike Shipping and Jenson USA shall not be held liable for these fees.

Furthermore, Jenson Bike Shipping reserves the right to suspend your access to future purchases at its sole discretion if:

  - Additional charges are left unpaid, or

  - There is suspected misuse or abuse of our shipping services