Refund policy

At Jenson Bike Shipping, we understand that plans can change. Whether you printed a shipping label to send your bike home or for another adventure, but your plans shifted, we’ve got you covered. With Jenson, you can have peace of mind knowing that unused shipping labels are eligible for refunds. No stress, no hassle—just flexibility to make your shipping experience as smooth as your ride.

 

Refund Policy Details:

 - We offer full refunds on unused Jenson Bike Shipping labels for up to 30 days from the purchase date.

 - To initiate a refund, contact our support team at cssupport@jensonbikeshipping.com and include your order number.

 - Refunds will be processed back to the original payment method and may take 7-10 business days to appear.